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Return Policy

Return Policy

Because we sell fresh food products, there's no point in trying to return the product.  We will respond to all customer or recipient issues promptly.

We have a 100% Arrival Guarantee.  If there's a problem with your order, please call Customer Service at 1-800-672-6439. If you're not completely satisfied with our product or service, we will replace the fruit that did not arrive in perfect condition. We recommend that we re-ship fruit rather than simply providing a refund, because that leaves the recipient with good fruit, and a favorable impression of both you and us.

In the rare event that we cannot provide a solution to your complete satisfaction, we will refund the purchase price of the package.

The Orange Shop

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